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CIECA Products

Assignment Services

Assignment Services are used to assign a task or project to be completed. This includes original assignment, reassignment, assignment changes, and assignment cancellations. These messages apply to Vehicle Damage and Imaging, Rental, Glass, Property Damage, Tow and Subrogation Demand.

Overview (Use Case)

Assigns a task to be completed (Vehicle Damage, Property Damage, Rental, Glass, Subrogation, Towing - Including Roadside Assistance)

Workflows

Detailed flowcharts that represent industry standard processes.

Data Dictionary

Definitions of all related data elements and a comprehensive description of the standards usage.

(Reference Section 4)

Code List

Comprehensive list of all industry standard codes for use in collision industry API and webservices

Assignment Messages

Assignment Add 
Request

This is the message to assign work requests to another part.  This includes vehicle damage, claims, glass repair, rental requests and subrogation requests.

Assignment Change Request

This is the message to change work requests / services by another party.  This includes vehicle damage assessment, claims, glass repair, etc.

Assignment Cancel Request

This is the message is to cancel work requests/services to another party.  This includes vehicle damage claims, rental assignment and glass repair requests

Assignment Response

This message is used to respond to the assignment request to acknowledge receipt.